The Chatbot Will See You Now

Increasing numbers of mental health patients are seeking comfort and advice from chatbot therapists – with mixed results.

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Teresa Berkowitz told Wired a therapy bot she uses has helped her by analyzing her journal writing and pointing out
negative thinking patterns.

But other robot-shrinks have been less-than-stellar.

A 12-year-old child who commiserated with an early version of Woebot about being forced to have sex, for example, was greeted with this cheery reply:

“Sorry you’re going through this.

“But it also shows me how much you care about connection and that’s really kind of beautiful.”

And Woebot also offered-up this gem after researcher Estelle Smith typed-in she wanted to jump off a cliff:

“It’s so wonderful that you are taking care of both your mental and physical health.”

Observes John Torous, director, digital psychiatry, Israel Deaconess Medical Center: “We don’t want to be too cynical—we’re excited about innovation, we should celebrate that.

“But we certainly don’t want to celebrate too early.”

In other AI-generated writing news:

*In-Depth Guide: Simplified: This is an extremely helpful 36-minute, video guide to the Simplified marketer’s tool put that’s together by the software maker.

While the company’s look here is of course uncritical, it nevertheless does offer a detailed walk-through of what is currently one of the most popular and highly rated AI writing tools on the market today.

Simplified differs from many other autowriters in that its AI-generated writing is part of a larger suite of marketing tools that make-up Simplified.

In addition to AI-generated writing, the solution also offers tools for graphic design, video editing and social media publishing.

Simplified’s AI-generated writing module works in much the same way as Jasper and other market leaders.

For example: You can put together long-form, autogenerated copy with the tool as long as you’re willing to do a fair amount of tweaking.

And you can use also use Simplified to generate short-form text – including marketing text – with ease.

In fact, Simplified’s auto-generation of a product description for a straw hat in this video – using just a few words for input – was scary good.

Bottom line: Simplified is a very smart solution, in that it offers a combination of tools that marketers often use together – in a very user-friendly interface.

*Coming: Editing Video With Text Commands: Runway, makers of a video editor, is working on a new feature that will enable users to edit videos with text commands.

Observes writer Benj Edwards: “Runway’s “Text to Video” demonstration reel shows a text input box that allows editing commands such as “import city street” (suggesting the video clip already existed) or “make it look more cinematic” (applying an effect).

“It (also) depicts someone typing “remove object” and selecting a streetlight with a drawing tool that then disappears.”

*Automated Sales Proposal Tool Brings Home $10 Million: Some investors are throwing serious cash at QorusDocs – a company marketing software that uses AI to autowrite sales proposals.

The software is designed to send unique, personalized proposals to companies requesting quotes – which includes text that has been successful at winning contracts previously.

QorusDocs is also designed to integrate seamlessly with software from Salesforce and Microsoft.

*Intimates Retailer Scores Big With AI Writing: Marketers at women’s intimates apparel retailer Adore Me say their switch to AI writing is delivering excellent results.

The company is using Writer to produce marketing copy drafts based on human-created content that has historically delivered the best return.

Observes Ranjan Roy, vice president of strategy, Adore Me: “Natural language generation technology is the future of retail — and we want to be ahead of the curve.”

*Upgraded Legal AI Writer Simplifies Legalese: The latest version of WordRake takes great pains to demystify legal writing, according to company president Scott Johns.

Reviewer Bob Ambrogi agrees: “My experiences using WordRake suggest that it can be a useful product for honing and editing one’s writing.

“Not only does it provide an extra level of review for your writing.

“It can also show you how you can make your writing more concise and direct.”

*New Software Interface Offers Direct Access to Marketing Autowriter: AI-generated writing firm Persado is offering businesses direct access to the AI writer it has created to auto-generate short bursts of marketing copy.

Persado differs from many autowriters in that its system rewrites marketing slogans and similar short copy by combining or altering rewrites with similar marketing copy that has proven effective in similar marketing campaigns in the past.

Interested marketers will be able to get direct access to the Persado autowriter via its new product, Motivation AI Platform.

Persado — which started as an AI writing firm specializing in auto-generating personalized subject headlines for marketing emails — stunned many copywriters back in 2019 by inking a five-year deal with Chase.

Under the agreement, Chase brought Persado onboard to auto-generate slogans and other ad copy for its credit card and mortgage businesses.

*New AI Offers Real-Time Coaching for Telereps: Qualtrics has rolled-out new software that analyzes customer/telrep conversations in real-time – and then offers AI-powered, text-based coaching on how the telerep should handle the call.

The system works by listening-in on the conversation to identify a customer’s overall mood — along with the reasons prompting their call.

Qualtrics also checks company historical data on how similar calls were handled most successfully by telereps before making its final recommendations.

*Convert Voice-to-Text For Free: Leading AI-generated writing firm OpenAI is offering a new tool that transcribes voice-to-text for free, dubbed ‘Whisper.’

If you’re savvy with developer tools, you can put together an app to interface with OpenAI’s transcriber code in as little as 15 minutes, according to writer Mitchell Clark.

Observes Clark: “I compared a transcription by Whisper to what (commercial transcribers) Otter.ai and Trint put out for the same file and I would say they are comparable.”

*AI Big Picture: Using AI to Diagnose Illness From the Sound of Your Voice?: AI is bringing new meaning to the phrase, ‘You don’t sound too good.”

Researchers funded by the National Institutes of Health are currently developing a solution they hope will pinpoint what ails you based on your tone of voice, breathing patterns and similar voice features.

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Observe writers Carmen Molina Acosta and Lisa Weiner: “The ultimate goal is an app that could help bridge access to rural or underserved communities, by helping general practitioners refer patients to specialists.

“Long term, iPhones or Alexa could detect changes in your voice, such as a cough, and advise you to seek medical attention.”

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Grammarly
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Joe Dysart is editor of RobotWritersAI.com and a tech journalist with 20+ years experience. His work has appeared in 150+ publications, including The New York Times and the Financial Times of London.

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