Early investors in Zoom — video meeting software that has helped millions deal with the Coronavirus — have put down new money on an automated notetaker for the app, dubbed Fathom.
The vote of confidence — $4.7 million in funding from those and other investors — elevates Fathom to the status of preferred auto-note-taker for Zoom.
The AI tool is designed to automatically take written notes on Zoom meetings and annotate those notes.
Plus, Fathom also generates a comprehensive written summary of a video meeting that includes key insights and action items.
Also convenient: Those insights can be automatically shared by Fathom across a number of customer relationship management software suites, as well as team collaboration software Slack.
Says Richard White, CEO, Fathom: “We envision a future not only free of the tedium of note-taking but one where teams, especially hybrid and remote ones, are able to have unprecedented visibility into what customers are saying.”
Adds Fathom user Nick Persico, director of sales, Close: “The best part about Fathom is that it converts a 30 or 45-minute meeting into an easily digestible summary without much effort or distraction.”
In other AI-generated writing news this week:
*In-Depth Guide: Predis.ai — Auto-Writing for Social Media: While marketers and others have been using software to auto-schedule posts on Twitter, Facebook, Instagram and other social media, Predis.ai goes a step further.
It also helps auto-generate the content you’re looking to post.
Overall, reviewer Phillip Stemann gives the tool three stars.
Observes Stemann: “Starting with the pros, you get automatic content generation, you get the competitor analysis, and you get extensive post editing.”
As for the cons: Predis.ai only integrates with a few social media networks so far, Stemann says. The software should also offer more templates and more data substantiating why the hashtags it recommends make sense for a specific post.
Stenmann’s review is available as a video — or written transcript.
*Top 5 AI Auto-writers: One Scribe’s Faves: Unite.ai writer Alex McFarland offers his take on the top five auto-writers currently on the market in this piece.
McFarland’s winners:
~Jasper (formerly Jarvis)
~Writesonic
~Ink Editor
~Wordtune
~Sapling
Observes McFarland: ” Many recognize Jasper as the best overall AI writing assistant, leading the market with its impressive features and quality.
“The platform has more than 50 AI content generation templates, including blog posts, emails” and marketing copy.
Unite.ai offers news and analysis on the current and future impact of artificial intelligence.
For an in-depth look at the current state of the market in AI writing tools, check-out, “Ultimate Guide: Artificial Intelligence Writing Software,” by Joe Dysart.
*Marketing With AI Content in 2022: Thomas Helfrich, a writer for Entrepreneur, makes the case for AI-generated marketing content in this piece.
Observes Helfrich: “As businesses’ demands for more content continue to rise, keeping up can be a Herculean task. This is where AI can play a role.
Artificial intelligence writing tools can reduce the burden of content goals, as they can be used to produce blog articles, social media posts — even marketing copy — all fine-tuned to the topics they have been given.”
*The Road Ahead for a Popular AI Auto-Writer: Auto-writer Jasper (formerly Jarvis) has big plans for 2022.
Jasper CEO Dave Rogenmoser wants to make the auto-writer available as an easy-to-use extension for the Google Chrome browser.
And he’s also looking to integrate Jasper with popular software products — and improve on Jasper’s team collaboration features.
Observes Rogenmoser: “Look forward to smarter Jasper outputs, faster support response times, better training, rapid development, and better products.”
*Study: Watch for AI-Powered Personalized Content to Become More a Thing: AI-generated writing company Persado has released a new study finding that increasing numbers of marketers will be using AI-powered personalization in coming years.
In fact, more than 70% of respondents said they are using — or plan to use — AI for the personalization of texts, converting speech to text and extracting data from texts in the coming year, according to the study.
Persado — which started as an AI writing firm specializing in auto-generating personalized subject headlines for marketing emails — stunned many copywriters back in 2019 by inking a five-year deal with Chase.
Under the agreement, Chase brought Persado onboard to auto-generate slogans and other ad copy for its credit card and mortgage businesses.
*GPT-3 Makeover Gets Qualified Nod: The newly upgraded GPT-3 auto-writer has gleaned qualified accolades for producing text that is less offensive and more accurate, according to this piece in MIT Technology Review.
Dubbed InstructGPT, the auto-writing engine is now the default version of GPT-3 currently available for licensing — although developers can still use the older GPT-3.
GPT-3’s maker, OpenAI, reports that users surveyed prefer the results from the tool’s upgraded version — rather than the original — 70% of the time.
Even so, there’s apparently still room for improvement.
Observes Will Douglas Heaven, a writer for MIT Technology Review: “Whatever the approach, much work remains to be done.”
Adds Douwe Kiela, a researcher at Hugging Face, an AI company developing a competitor to GPT-3 “We’re not even close to solving this problem yet.”
(For an in-depth look at GPT-3, check out: “GPT-3 and AI Writing: Stunning, if Imperfect,” by Joe Dysart.)
*Call for Academic Papers: Responsible AI Journalism: The International Communication Association has put out a call for papers on responsible AI Journalism for its upcoming conference, May 26-30.
Specifically, the ICA is looking for papers to help communicators better understand how AI is impacting the interplay between news providers and audiences.
And its also looking for examinations of the optimal conditions for implementing AI in journalism.
*Phone Call Summarization Tool Scores $3.1 Million in Funding: BirchAI — a tool that analyzes and auto-summarizes the content of customer phone calls for healthcare companies — is flush with new funding.
Says Kevin Terrel, CEO, BirchAI: BirchAI aims to cover “those expensive calls where you have people spending a lot of time after the call documenting what they just did.”
The company is a spin-off from research sponsored by the Allen Institute for Artificial Intelligence.
AI Big Picture: AI Sets Sights on Helping Mentally Ill: Turns out, AI is also good for helping the mentally ill better deal with their day.
Towards that end, MIT researcher Rosalind Pedrelli says she’s currently developing AI software to monitor and analyze the vital signs of mentally ill patients — and help point to solutions for those patients.
Her strategy — forged in collaboration with Paola Pedrelli, an assistant in psychology at Massachusetts General Hospital — is to use wearable devices and smartphones to monitor a patient’s basic vital and life signs.
Those include skin conductance and temperature, heart rate, activity levels, socialization, personal assessment of depression, sleep patterns, and more.
Armed with that data, AI software will be used to analyze what’s going on with the patient, diagnose mental problems and suggest treatment options.
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–Joe Dysart is editor of RobotWritersAI.com and a tech journalist with 20+ years experience. His work has appeared in 150+ publications, including The New York Times and the Financial Times of London.